ACCIDENT & SALVAGE

Accident Towing 

As a towing provider to New Zealand Police, we meet the highest standards possible. 

 

Our team are fully qualified and have undergone police background checks, while our secure storage facility keeps your vehicle safe.

 

We have team members on standby day and night to respond at a moments notice.

Right equipment for the job

We invest in making sure that our state of the art recovery trucks are built with industry leading equipment and technology. Our team of drivers are experienced and fully trained.

 

 

This means we get the job done faster saving you time and money.  It also means, there is no job too big or too small.

 

HIAB Recovery

Our custom built HIAB Recovery Unit was designed in house to tackle the toughest recoveries in the game.  With an eight meter reach and capacity to lift in excess of 6 tonne we can tackle any job.

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Keep an eye out for her at the Waterview Tunnel Maintenance Depot

Frequently asked questions

What should i do if my car has been in a accident?

The first thing you should do is make sure you and everyone is ok. Cars can be replaced but people cant. Generally if your car is insured it is best for it to be towed to our secure storage facility. Once you have called your provider and obtained a claim number. The insurance company will contact us to either take photos or send a insurance assesor to our depot.



I want to authorise someone to collect my car or belongings.

No problem, we just need the registered owner to email us with the following.

  1. Vehicle Details - License Plate Number, Make and Model.
  2. Attach a copy of their photo identification (Drivers License or Passport)
  3. Outline who you would like to authorise
  4. And what you are authorising them to do?
    1. Collect Belongings
    2. Collect the Vehicle
    3. Act on your behalf



How to collect items from my car?

If you are not the registered owner you will need authorisation from them first. You will need to bring the following

  1. Valid and current photo identification (drivers license or passport)
  2. Enclosed shoes (no jandles or sandles)
  3. Please not conditions may apply to you removing belongings from the vehicle.
This does not include any fixed items that belong to the vechile. i.e Stereo, Wheels etc



What if I am uninsured?

If you are uninsured thats ok we can help. We have a disposal process which can offset some or all of your bill. The secret is to contact us early and deal with it quickly to avoid the storage costs getting too high. Call our office on 09 838 6129 or come in and see us 24 Parmaount Drive, Henderson, Auckland.



© 2018 Alfa Westcity Towing & Storage Limited